Incorporated in Feburary 2007, HRH Next Services Limited is a business process outsourcing service provider offering services such as chat support, backend support, voice support and email support.
The company's current business clients are from telecom, foodtech, autotech, e-commerce, fintech, education, healthcare, government, banking etc.
The company's services are
Inbound Voice Process: This department is responsible for handling customer calls on various topics. Whenever a customer calls, the company's representative endeavors to resolve the issue.
Outbound Voice Process: This department includes two services: Outbound Sales and Outbound Services. Outbound Sales includes lead generation, up-selling & cross-selling, advertising campaigns and product launch campaigns. On the other hand, Outbound Services includes customer service follow-up calls, renewal reminders, order and invoice information, problem resolution and escalations.
The company is ISO 9001:2015 certified for quality management services and ISO/IEC 27001:2022 certified for the information security management system. The company specializes in providing business process outsourcing services, inbound/outbound services via phone, email, chat, social media and digital channels, business support service, chatbot support, consulting and related advisory services.
As of November 30, 2023, HRH Next has 284 employees who handle day-to-day operations, administrative tasks, secretarial work, legal matters, marketing, and accounting functions in accordance with their respective designated goals.
| Purpose | Amount (₹ Cr) |
|---|---|
| Expansion of the Services by launching 2 (two) Call Centres | — |
| Capital Expenditure towards purchase of Computer Systems | — |
| To meet the working capital requirements | — |
| To meet the Issue Expenses | — |
| General Corporate Purposes | — |
| Metric | 30 Sep 2023 | 31 Mar 2023 | 31 Mar 2022 |
|---|---|---|---|
| Total Assets | 3,114 | 2,882 | 1,865 |
| Revenue | 2,153 | 5,125 | 4,428 |
| PAT | 151 | 348 | 93 |
| Net Worth | 1,321 | 1,045 | 697 |
| Reserves | 666 | 1,025 | 677 |
| Total Borrowing | 1,084 | 991 | 443 |
| Category | Sub (x) | Offered | Bid For |
|---|---|---|---|
| NII / HNI | — | 1,260,000 (47%) | — |
| Retail (RII) | — | 1,263,000 (48%) | — |
| Market Maker | — | 135,000 (5%) | — |
| Total | — | 2,658,000 (100%) | — |
* Amount calculated at upper price band (₹36) · ** Total includes all investor categories
- 1 Initiation of Refund 02 Jan 2024
- 2 Credit of Shares to Demat 02 Jan 2024
- Retail allocation is strong at 48% of the total offering.
- HNI/NII demand is strong at 47%.
- The IPO P/E of 11x reflects a strong valuation relative to typical market ranges.
- Pre-issue EPS of ₹5 compares to post-issue EPS of ₹3 after dilution.
This IPO shows strong fundamentals and healthy investor demand. Research the business model and compare with sector peers before applying.
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